FAQ (Frequently Asked Questions)

Combining supplements will normally not interfere with how they work, but some supplements will interact with each other. We recommend introducing each new supplement individually to ensure your body can tolerate it along with your supplement regimen.

Ask your doctor if you can take supplements with your prescription medications.

Before starting any new supplement regimen, it’s advisable to consult with a qualified healthcare professional, such as a doctor, registered dietitian, or pharmacist. They can provide personalized guidance based on your individual health status, medical history, and specific dietary needs.

If you’re trying a new supplement, consider starting with a lower dosage and gradually increasing it to assess how your body responds. This can help you identify any potential side effects or sensitivities.

People’s responses to supplements can vary widely. What works well for one person may not work the same way for another. Pay attention to your own body and how it reacts to supplements.

As part of a comprehensive and personalized functional wellness program, responses vary from person to person; we see improvement in patients in several days to a week with most people.

If you’re trying a new supplement, consider starting with a lower dosage and gradually increasing it to assess how your body responds. This can help you identify any potential side effects or sensitivities.

People’s responses to supplements can vary widely. What works well for one person may not work the same way for another. Pay attention to your own body and how it reacts to supplements.

Biphazyme DTX is best taken with food to avoid nausea due to zinc in the formula.

GI Revivome is best taken with food to avoid nausea due to zinc in the formula.

Clarify GI Complete is best taken with food to avoid nausea due to the powerful botanicals in the formula.

Fortizome-3X is best taken with food.

The following products may act as a potential blood thinner at higher doses or combined with other agents. Consult with a doctor if you are taking this in conjunction with blood-thinning medications or other blood-thinning nutraceuticals.

• Turmerasorb XL
• Sollmega-3
• Bioavali-D

ResveraSorb XL: Please note that the Japanese knotweed in ResveraSorb XL can increase gut motility. If you experience loose bowels, lower your dose and increase it gradually over time. Most people develop bowel tolerance with gradual increase of dosage.

Fortizome-3X: Taking large doses of Fortizome-3X may increase gut motility and cause loose bowels.

A GMP certification stands for “Good Manufacturing Practices” certification. It is a quality management system certification that is widely recognized in various industries, particularly in pharmaceuticals, food production, and cosmetics, but it can also apply to other sectors. GMP certification ensures that products are consistently produced and controlled according to quality standards appropriate for their intended use.

Irvine, California

PalmaVita has every batch of products tested by an independent third-party quality control entity. Every batch is also “finish-tested” for gliadin and casein after manufacture so that we can ensure the products are 100% gliadin- and casein-free. PalmaVita does not use gluten or dairy in manufacturing, but we finish-test anyway to ensure no cross contamination could have occurred.

Consult your doctor if you can take supplements while pregnant or nursing.

There is not minimum order requirement.

When you place an order, you can request to have tracking information sent to you via the contact form.

You cannot modify or cancel an order after it’s been placed at this time.

We accept both credit and debit cards.

We regularly offer discounts and promotions. Please subscribe to our email and/or text notifications to receive notifications of any discounts and/or specials.

For orders shipped to Puerto Rico, Hawaii, or Alaska, the price will be calculated at the checkout process.

For other states:
Orders under $50: $5
Orders $50-$100: $7
Orders $100 – $250: $10
Orders $250 up: free

We do not offer expedited shipping at this time.

If an item arrives damaged, such as a bottle being broken, caps melted, or a container is leaking through the seal, please reach out to our customer service team. Any decision to issue a refund is at the discretion our team.
The following must be provided if your order arrives damaged or incorrect:

1. Description of Damage: Customers must provide a detailed description of how the item arrived damaged.
2. Photographic Evidence: While not mandatory, customers are encouraged to provide photos of the damaged product. These images aid in preventing future instances and help in communicating with the shipping provider.
3. LOT Number: The LOT number located on the bottom of the bottle must be provided to identify the specific batch of the product.
4. Shipping Address: The customer’s shipping address is necessary to send out the replacement product.

If an item arrives damaged, such as a bottle being broken, caps melted, or a container is leaking through the seal, please reach out to our customer service team. Any decision to issue a refund is at the discretion our team.

The following must be provided if your order arrives damaged or incorrect:

1. Description of Damage: Customers must provide a detailed description of how the item arrived damaged.
2. Photographic Evidence: While not mandatory, customers are encouraged to provide photos of the damaged product. These images aid in preventing future instances and help in communicating with the shipping provider.
3. LOT Number: The LOT number located on the bottom of the bottle must be provided to identify the specific batch of the product.
4. Shipping Address: The customer’s shipping address is necessary to send out the replacement product.

We do not offer expedited shipping at this time.

If an item arrives damaged, such as a bottle being broken, caps melted, or a container is leaking through the seal, please reach out to our customer service team. Any decision to issue a refund is at the discretion our team.
The following must be provided if your order arrives damaged or incorrect:

1. Description of Damage: Customers must provide a detailed description of how the item arrived damaged.
2. Photographic Evidence: While not mandatory, customers are encouraged to provide photos of the damaged product. These images aid in preventing future instances and help in communicating with the shipping provider.
LOT Number: The LOT number located on the bottom of the bottle must be provided to identify the specific batch of the product.
3. Shipping Address: The customer’s shipping address is necessary to send out the replacement product.

When you log in to your account, click the “Forgot Password?” link to reset your password. You will enter your email, receive an email to reset your password, and complete resetting your password in an outbound link.

Log in to your account, click on “Account Information,” and update any necessary information.

In addition to learning about new products and news, you can learn about discounts and promotions on our site.

You can contact our support team by using the contact information or help button.

Yes. Please call 347-236-3736.

Our customer support hours are from 10 am to 4 pm CST.

Yes, we offer live chat support at this time, please go to the Help button on the lower right of the page.

The citric acid is grown from bacteria on a growth medium. The growth medium is corn starch. However, the corn starch is completely consumed by the bacteria, so when it is tested after manufacture, there is no detectable corn in the finished product. It is tested by multiple independent entities and designated not to have corn as an allergen present in the product.

Natural flavors are derived from fruit. However, if you know you react to natural flavors, to be on the safe side, we suggest avoiding powdered and liquid supplements as they have banana, citrus, and berry natural flavors.

Every batch of nutraceuticals is “finish-tested” for gliadin and casein (gluten and dairy) after manufacture so that we can ensure the products are 100% gliadin- and casein-free.

PalmaVita does not use gluten or dairy in manufacturing, but we finish-test anyway to ensure no cross contamination could have occurred.

Every batch of nutraceuticals is “finish-tested” for gliadin and casein (gluten and dairy) after manufacture so that we can ensure the products are 100% gliadin- and casein-free.

PalmaVita does not use gluten or dairy in manufacturing, but we finish-test anyway to ensure no cross contamination could have occurred.

Robusta Flora may contain milk below the detection limit as one of the strains is grown on a dairy medium. While there is not enough dairy to be detected, individuals extremely sensitive to dairy may want to avoid this product.

SI-Ally does not contain any traces of dairy.

Bioavaili-D: Contains fish.

Sollmega-3: Contains fish.

Flowzyme GB: While there is no soy protein in any of our products, Flowzyme GB contains a very isolated soy lipid (fat). Because it is a fat and not a protein, it theoretically cannot cause an immune response, but extremely soy-sensitive patients may want to avoid it.

Biphazyme DTX: The panax ginseng is stimulating to some people, so avoid use before bedtime.

HPAdaptone: The panax ginseng is stimulating to some people, so avoid use before bedtime.

Hepato RLS: Contains chocolate (cocoa).

Not vegan: Sollmega-3, Bioavaili-D, RobustaFlora, Hepato RLS.